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Monitor and Maximize Your ROI with Usage Tracking

Understand how your teams use GPTfy—and what that means for your time, money, and quality.

Why Usage Tracking Matters​

GPTfy’s Usage Tracking feature gives you complete visibility into how your teams are using AI across Salesforce. Whether you’re looking to measure ROI, improve productivity, or fine-tune adoption, this feature helps you back every decision with real usage data.

Key Benefits​

View prompt usage over time—daily, weekly, or monthly—to spot adoption patterns and gaps.

Quantify Value​

Translate prompt usage into real-world savings. GPTfy calculates both time saved and money saved, helping you demonstrate ROI instantly.

Drive Quality​

Understand what’s working. See feedback scores for each prompt to monitor AI response effectiveness.

Available Dashboards​

You'll find three powerful dashboards under the GPTfy cockpit:

  • ROI Dashboard
    Shows how much money your team saved using GPTfy prompts.

  • AI Insights Dashboard
    Reports the time saved by using AI-generated responses.

  • Quality Insights Dashboard
    Tracks feedback on prompt quality to help you improve over time.

All reports are filtered using six key parameters:

  • User
  • Profile
  • Department
  • Role
  • Object
  • Prompt

How Usage Tracking Works​

Every time a user runs a GPTfy prompt (e.g., Account 360 View), a set of records is automatically created under Usage Tracking. These are used to power all the dashboards.

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Record Creation Rules

  • First Prompt Run
    When a user runs a prompt for the first time, GPTfy generates six records—one each for the six tracking parameters listed above.

  • Repeated Prompt by Same Profile
    If a second user with the same profile runs the same prompt, GPTfy updates the existing profile record (instead of creating a new one). All other parameters get new entries.

  • New Prompt or Object
    Running a different prompt or targeting a different object generates new records for Object and Prompt, while User, Profile, Department, and Role show an increased count.

  • New User, New Everything
    If a new user from a different department, role, and profile runs a different prompt on a different object, GPTfy logs all six parameters as new records.

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View and Analyze Reports

Clicking “View Report” on any dashboard takes you to the full Usage Tracking section. Here, you’ll see a complete breakdown based on:

  • Time period
  • Object and prompt names
  • Who is using it, and how often

This gives you the insight needed to double down on what’s working—or address where adoption is lagging.

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Customize What You See​

Use the Months Gap setting under GPTfy Settings to control the data range for all dashboards.

For example:
If set to 2 months, and today is March 1st, the report will include data from January 1st to March 1st.

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This lets you filter reports based on your review cycles or project timelines.

Next Steps​

Check your Usage Tracking dashboard today to:

  • Find which teams are using GPTfy the most
  • Measure actual time and money saved
  • Improve quality by reviewing feedback trends