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Trigger GPTfy Prompts Inside Salesforce Flows

Use this guide to trigger GPTfy prompts inside Salesforce Flows. Whether you want to process a record after creation or chain multiple prompt actions, this walkthrough helps you integrate GPTfy seamlessly using Flow Action components and Platform Events.

Step 1: Create a New Flow​

  • Go to Setup in Salesforce.
  • In the Quick Find box, search for Flows.
  • Click New Flow.
  • Select Auto-launched Flow (No Trigger) and click Create.

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Step 2: Create an Action Component to Execute Prompt​

  • Within the flow, click the plus icon to add a new element.
  • Select the Action component.
  • In the pop-up window, search for and select executePrompt.
  • Provide a Label for the action component.
  • Specify the EventUUID (Flow’s interview ID) to prevent interference with other events.
  • Enter the Prompt Request ID, which is generated when a prompt is created.
  • Input the Record ID of the record on which the prompt should be executed.
  • Click Done and save the action component.

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Step 3: Add a Pause Element​

This helps eliminate the uncommitted work pending issue. Callouts are not allowed when there is an uncommitted transaction pending. We split the transaction into two separate Ajax processes: the first inserts the record, and the second performs the callout and updates the newly inserted record.

  • In the flow, click the plus icon to add another element.
  • Select the Wait for Conditions element.
  • Assign a Label.
  • Configure the element:
    • Select Resume the flow option.
    • Under Resume event, choose A Platform Event Message is Received.
    • Enter Execute prompt as the input in the Platform event.
    • Select All conditions are met.
    • Add conditions:
      • Field: EventUUID__c, Value: Flow.InterviewGUID
      • Field: Executed__c, Value: True
  • Click Done.

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Step 4: Create Another Action Component for a Second Prompt​

  • Within the flow, click the plus icon to add a new element.
  • Select the Action component.
  • In the pop-up window, search for and select executePrompt.
  • Provide a Label for the action component.
  • Specify the EventUUID (Flow’s interview ID).
  • Enter the Prompt Request ID.
  • Input the Record ID.
  • Click Done and save the action component.

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Step 5: Save Flow​

  • Enter a Flow Label.
  • Click Save.
  • Click Activate.
  • Debug the flow.

Step 6: Run the Flow Using Developer Console​

  • Open the Salesforce Developer Console.
  • Access the Anonymous window.
  • Add the following code snippet:
Map<String, Object> Params = new Map<String, Object>();
Flow.Interview.Flow_API_Name stage = new Flow.Interview.Flow_API_Name(Params);
stage.start();

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